There are often miscommunication issues for tourists trying to book tickets at Universal Studios Japan. And there’s complete radio silence when it comes to Disability Access Pass (DAS) passes – online, or otherwise!

It’s important to know that Universal Studios Japan accessibility DAS passes, also known as Guest Services Passes, are available to all eligible visitors.

After months of overseas visitor frustration and generically answered emails following the end of ticket sales at the gate earlier this year, it was time to get the Universal Studios Japan DAS pass update straight “from the horse’s mouth”.

I phoned Universal Studios Japan to get this information

I phoned USJ customer services directly this week (September 2025) to find out exactly what Disability and Carer ticket purchasing options were available to international visitors. The following information was also fact-checked and verified by their supervisor during the phone call.

USJ Accessibility – Disability Support Passes are available

Since all of the Universal Studios Japan ticket booths closed on May 6th of this year it has presented a problem for overseas visitors attempting to buy the lower-priced Disability entrance tickets (also known as the Disability Support Pass or SPs). It was widely publicised that no tickets of any kind would be available for purchase at the gate. Where once visitors were able to buy all tickets including disabled passes at the gates, it appeared that this was no longer possible. However, this is incorrect!

USJ discounted Disability Passes can be purchased at the gate

I was told by the USJ overseas information customer service telephone officer that you can still purchase Universal Studios Japan Disability Support Pass admission tickets at the gate. The cheaper Disability Support Passes can be purchased directly from the USJ Customer Service office located on site, just outside the theme park gates.

There are some Disability Pass purchasing rule changes

Buying USJ Disability Admission Tickets on the day

You can only buy Disability tickets including Carer/Companion tickets on the day of your visit.

and

You can only buy Disability tickets – not standard Studio Passes, Express Passes or VIP Passes.

Universal Port Hotel sells disability admission tickets

Update January 2026 – a group member has reported that you can also now buy disability admission tickets from the Universal Port Hotel.

Do Disability tickets work the same as Studio Passes?

Yes, Universal Japan Disabled Tickets work exactly the same as USJ Studio Passes, including the ability to scan them into the Universal Studios App to book Super Nintendo World Timed Entry.

Where is USJ Customer Service outside the theme park?

Universal Studios Japan Disability tickets are available from the Customer Service Office. This office has been moved from the left side to the right side during their recent gate refurbishment and is now located after you go through Security on the right-hand side.

Will my Disabled Pass get me into Super Nintendo World?

No, your Disability ticket will not get you into Super Nintendo World – it will work on Super Nintendo World rides.

Where can I buy USJ DAS passes online?

The only place any USJ park visitors can purchase DAS passes online is the USJ official Japanese site. The problem with this solution is that the USJ websites often reject overseas credit cards which don’t work with Japan 3D Security.

Which credit cards work on the Universal Studios Japan website?

International credit cards such as Visa and Mastercard which don’t support the exclusive Japanese 3D security system are rejected by the USJ website. Credit Cards which frequently work on the USJ websites (both English and Japanese) are Amex and the Wise Travel Money pre-paid debit card (my readers can get a free Wise Card here)

Get your free Wise travel money card!

Take advantage of our free Wise travel money card offer to save the AUD$10 card fee here.

Get your free Wise Card

What benefits are available in the USJ Accessibility System?

Accessibility benefits available at Universal Studios include Disability Support Passes to enter the park, and also free timed-entry return Disability Cards to avoid standing and waiting in the general queue. Both require you to prove that you have an acceptable disability via documentation.

Universal Studios Japan Disability Support Passes enable disabled theme park visitors and one companion to access the park with a reduced-price disability passes. Can be purchased online or bought at the gate.

Universal Studios Japan Disability Ride Access Cards enable disabled theme park visitors and up to five companions to wait for their ride wait time elsewhere than the general queue and then access the ride via a priority route. Can be obtained at Customer Service inside the park.

What is the disability time-return ride system?

The time-return ride system requires you to first register for a card to use at the ride to use to avoid queuing to ride. You will receive a return time equal to the queue wait time on your card. You will still be required to wait out the normal ride queuing time before returning to access the ride at the return time via a priority laneway.

How do I get disability access to skip the ride queue?

You will need to get your Disability Ride Pass Card at any ride inside Universal Studios Japan after you have scanned into the park. You will again need to prove that you have an acceptable disability via documentation. See our detailed DAS Pass guide here.

Do I need to have a Disability Support entrance pass to get a disability ride card?

No, you can access the park using a standard Studio Pass and still obtain a disability ride card provided you have the necessary disability paperwork.

How does disability ride time-return work?

First, take your time card to your desired ride with all members of your family who wish to ride with you (maximum number of six people). Approach the ride attendant. Your card will be filled in with a return time which will be a time gap equal to the wait time of that particular ride.

For example, if you arrive at the ride at 2pm and the ride queue time is 2 hours, your time to return will be 4pm. You return to the ride at 4pm and you will then be given access directly to the ride via the priority queue or expedited disability access. You will have a low wait time to board the ride.

The USJ Disability Access Pass (DAS Pass) Guide

If you are looking for more detailed information on the USJ Disability Access Pass (DAS Pass), you can read our USJ DAS Pass beginner’s guide here.

Where should I buy my other family member’s USJ Studio Passes?

Recommended: Buy your standard USJ tickets through sellers designed for international purchasers like Klook, KKDay or Trip so you are issued with the correct date as problems on the USJ official website are common when booking overseas.
Buy your Studio Pass from the websites designed for international purchasers – Klook, KKDay or Trip.

How do I scan a USJ Disability Ticket into the App?

Universal Studios Disability Tickets work the same as any USJ Studio Pass. Watch my YouTube video to follow my step-by-step guide showing you how to scan your Universal Studios Japan theme park Disability and Companion Studio Pass tickets into the official Tokyo Disney Resort App to book Super Nintendo World Timed Entry Passes. Read all about how to book Super Nintendo World Timed Entry in our guide here.

Japan mobile phone internet data eSims

Buy an eSim so that you have data from the moment you land in Japan. Airalo eSIM is proven to work reliably in Universal Studios Japan and allows you to access the internet in Japan.

Buy an Airalo eSim

Universal Studios Japan Planning Facebook Group

Love all things Universal Studios Japan, or just have more questions? Join our 70k+ member Universal Studios Japan Holiday Planning Facebook Group here!

What’s the cheapest airline to get from Australia to Japan?

We partnered with Jetstar Australia to fly from Australia to Japan. Jetstar Australia offer cheap fares to Japan every day – check their website for their low Tokyo and Osaka fares and frequent sales!

Check Jetstar’s cheap Japan flights here

Have a question? Drop a comment below! I’d also love to hear about your own USJ planning experiences!

This page may contain affiliate links. If you book a stay, product or an attraction through one of them, I may receive a commission which will not affect the price you pay. Thank you for your support! Any prices are correct as of September 2025 – always check with the source website for the most recent prices.

The post How to get the Universal Studios Japan Disability DAS Pass appeared first on Let's go Mum.

KKDay Pre-Sale Universal Japan VIP Passes

Official Universal Studios partner KKday are now offering pre-paid Pre-Sale VIP Tickets. Pre-sale tickets are not always available, but when they are they sell out quickly.

Why should I buy a pre-sale USJ VIP?

The idea of purchasing pre-sale VIPs is that you get first access to those in-demand USJ VIP tickets. VIP Tickets are regarded as the best way to visit Universal Studios Japan – often for little more than the price of the inferior Express Pass. Here is an Express Pass versus VIP Tour comparison.

You can learn all about Universal Studios Japan VIP Tours in my beginner’s guide here.

When are Pre-Sale tickets available for sale?

Pre-sale VIP Tickets are released approximately six days prior to the date the VIP tickets are due for public release – which is 2 months, 1 day prior to the day of visit.

How can I get a pre-sale VIP Tour?

Most USJ tickets release at midnight Japan time. Check what time this is in your country (for example in Australia this is around 2am depending on which state and if it’s daylight savings time) and then start checking from that time onwards. It may take a few hours for them to sell out, but it’s very hard to predict if they will be available, and how long they will be available for.

There has been some confusion around how Pre-Sale VIP Tours work. One member of our Universal Studios Japan Holiday Planning Facebook Group writes:

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Take advantage of our free Wise travel money card offer to save the AUD$10 card fee here.

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Where should I buy USJ VIP Pre-Sale Passes?

You can buy your Universal Studios Japan Pre-Sale VIP tickets through official sellers designed for international tourists like Klook, KKDay and Trip . These are the best websites for overseas purchasers to successfully book English Speaking VIP Tour Passes.

Where can I see the status of my Pre Sale VIP Tour?

By logging in to the KKDay website on PC or on mobile phone, you can access any booking details. Be sure to use the email you used when purchasing your pre-sale – “Continue with Email”. Don’t use your Google account to sign in, even if it is the correct email as a member reported this is a known account duplication issue.

You’ll find the login menu on the top right of a PC and the left top menu on mobile phone. There’s no need to access the app.

Once you’re logged in, click on your account icon. This may be on the top-right of your PC browser or again from the left drop down menu on mobile phone. There you’ll find any upcoming, completed (used) and cancelled bookings. You should see any pre purchases under “Upcoming”.

Look at the bottom for the date your VIP Tour is expected to release for general sale such as the one highlighted here. You should hear back on that date. You’ll also see the confirmed or cancelled status of your pre-sale here.

When will I know I my Pre-Sale VIP has been confirmed?

There is no way of knowing about when a Pre-Sale VIP will be confirmed or cancelled before the date that your Pre-Sale VIP Tour releases for general sale and you can see the tickets on the KKDay website. KKDay support can’t help you with information regarding your presale until that date.

You should receive a notification email of confirmation or cancellation on the date that your Pre-Sale VIP Tour releases for general sale. You’ll find that information by logging into your account to check the status of your booking.

What if my pre-sale VIP is cancelled?

Whilst in the minority, cancellations can happen – but it’s not a disaster! Universal Studios Japan Pre-Sale VIPs can be cancelled for various reasons.

When you buy your pre-sale ticket, the price is not yet set by USJ. You’re paying what KKDay are estimating those VIP Ticket prices will be on release day as an opportunity for you to get first access. If demand or other factors push the price up higher than what KKDay estimated the price to be – the price you paid for your pre-sale VIP – your pre-sale purchase will be cancelled. If the price of the VIP Tour is actually cheaper than what you paid, you will be confirmed and refunded the difference.

Japan mobile phone internet data eSims

Buy an eSim so that you have data from the moment you land in Japan. Airalo eSIM is proven to work reliably in Universal Studios Japan and allows you to access the internet in Japan.

Buy an Airalo eSim

What should I do if my VIP is cancelled?

While you may worry if your USJ VIP presale is cancelled, you can usually just quickly rebook that same tour. KKDay usually send you the Pre Sale VIP Tour outcome as soon as public VIPs for that date become available and VIP Tours are still newly released and plentiful. Once a pre-sale cancellation email is received most people successfully re-book their VIP Tickets on KKDay immediately.

Can I buy both VIPs and then refund the pre-sale before it is officially cancelled?

No, you will need to get formal confirmation of the pre-sale cancellation from KKDay before you purchase again or you may end up holding 2 confirmed VIP packages which are non-refundable.

When should I contact KKDay about the outcome of my pre-sale?

If you haven’t received an email or can’t see an update by logging into your account to check the status of your booking , then it’s time to contact KKDay chat support so that they can follow up your pre-sale VIP Tour outcome.

When will I get my KKDay ticket cancellation refund?

If your pre-sale tickets are cancelled by KKDay you will receive a refund. Even though KKDay state it may take “up to 14 days” to refund your payment, it’s rarely that long. KKDay do tend to refund promptly. (So promptly in fact, that a KKDay booking of mine was refunded back before the credit card processed the original sale!) That said, it isn’t always the case so that may mean you are out of pocket for a few days for two VIP packages if you have just repurchased the package from the general release on KKDay. Rest assured KKDay will refund any cancelled tickets. If you have any concerns, don’t hesitate to contact them.

Are USJ VIP Tours refundable?

No, USJ VIP Tours, pre-sale or otherwise are not refundable as per their terms and conditions of sale – unless they are cancelled by KKDay.

Do I need to buy Studio Passes if I have a VIP Tour?

Yes, you still need to buy Studio Passes for entry to Universal Studios Japan no matter what fast pass type ticket you buy, including Express Passes and VIP Tours. The easiest way is by using the same website you bought your VIP Passes on. You already have an account and know it will accept your number of tickets – and your credit card!

Universal Studios Japan Planning Facebook Group

Love all things Universal Studios Japan, or just have more questions? Join our 70k+ member Universal Studios Japan Holiday Planning Facebook Group here!

What’s the cheapest airline to get from Australia to Japan?

We partnered with Jetstar Australia to fly from Australia to Japan. Jetstar Australia offer cheap fares to Japan every day – check their website for their low Tokyo and Osaka fares and frequent sales!

Check Jetstar’s cheap Japan flights here

Have a question? Drop a comment below! I’d also love to hear about your own USJ planning experiences!

This page may contain affiliate links. If you book a stay, product or an attraction through one of them, I may receive a commission which will not affect the price you pay. Thank you for your support! Any prices are correct as of February 2026 – always check with the source websites for the most recent prices.

The post Universal Studios Japan VIP Pre-Sale Tour Beginners Guide appeared first on Let's go Mum.

What are Universal Studios Japan VIP Tours or Passes?

A Universal Studios Japan (USJ) VIP Pass is the next step up from the USJ Express Pass in both expense and features. It gives you the opportunity to have a very special experience at Universal Studios Japan!

What do you get on a USJ VIP Tour?

Led by a dedicated USJ Tour guide, you, your small group or family get to enjoy special VIP privileges such as a separate VIP entry and lounge, access to restricted areas, special character meet-and-greets plus being led straight to the front of popular rides!

How does a VIP Tour pass save me time?

A USJ planning group member recently reviewed their 5 hour VIP Tour and here is what they had to say:

The Universal Studios Japan VIP Entrance

As a VIP Tour member you can enter Universal Studios Japan via the special VIP entrance and Reception. Once you have cleared the security queue you can skip the entrance gates queue by using the red carpet VIP entrance!

The VIP Lounge

VIP Tour Members also have access to the large and comfortable VIP Lounge. Here you can meet your tour guide, leave your shopping bags, get free ponchos, enjoy cool drinks and even take bottles of water from the lounge with you on your VIP Tour! If there is a member of your VIP Tour who just needs a break, they can use the VIP Lounge to wait in in comfort. It’s a great base for your day at Universal Studios Japan.

The Luminant VIP Restaurant

Included in the 5 and 8 hour VIP tours a meal is included at the special Luminant VIP Private Lounge and Dining restaurant. This exclusive VIP restaurant is only for VIP Tour members and overlooks the beautiful Universal Studios Japan Lake.

The varied fare includes a range of delicious food and even cute, themed selections! Lunch is a buffet selection and Dinner includes special à la carte selections.

What happens on a USJ VIP Tour?

On all VIP Tours you are led around USJ by your group’s very own Tour Guide! When you are with your tour guide you will completely skip the ride queues. You will get to see behind-the-scenes short cut passageways all the way to the front of the ride queue. You won’t have to wait in the Priority Queue like the Express Pass holders as you will be taken straight to the head of the queue!
You may also take part in games and special character meet-and-greets and activities. Your Tour Guide is there to help make your experience a wonderful one! They will tell you interesting facts as you walk around the theme park and even take family photos for you during the tour!

When can I buy my USJ VIP tickets?

USJ VIP ticket releases usually happen the same time as the general ticket release, which is 2 months prior at midnight Japan time – give or take a few days. The best way to work out your day of VIP Tour release is start watching the date releases on the selling websites and count them down.
Be warned that once they become available they can be snapped up very quickly!

What time do Universal Japan Tickets become available?

Currently, USJ tickets release one day at a time, two months prior to the ticket date (one day before) at midnight Japan time. Any updates to this process are always announced promptly in our Universal Studios Japan Holiday Planning Facebook Group here.

Get your free Wise travel money card!

Take advantage of our free Wise travel money card offer to save the AUD$10 card fee here.

Get your free Wise Card

Do USJ VIP Tour Guides only speak Japanese?

No, you can get USJ VIP Tour Guides who speak not only Japanese, but English and Chinese too! It’s possible to book all 3, 5 and 8 hour VIP Tours as English speaking Tours.

How do I book a USJ English Speaking VIP Tour?

Buy your Universal Studios Japan VIP tickets through trusted official sellers. KKDay, Klook and Trip are the best international websites for overseas purchasers to successfully book English Speaking VIP Tour Passes. KKDay offer the largest range of USJ VIP Tours.

Which VIP Tour booking company is the best?

• KKDay has a good personal process with excellent communication to secure English speaking VIP Tours of all lengths for a competitive price. They also sometimes offer a pre-booking option.
• Trip often offers some of the cheapest 3 hour VIP tours but the most expensive 5 and 8 hour tours. Subsequently these tours can often have more availability.
• Klook usually only offer 3 hour USJ VIP Tours but sometimes have others available.

KKDay offer English Speaking USJ VIP Tours

KKDay VIP Tours often look like they default offer only Japanese language tour guides, however there are English language speaking tour guides available. Here’s how to request an English speaking tour guide on KKDay.

The KKDay Traveler Info Form

To get an English speaking VIP Tour guide on KKDay, the process is that you fill in a Traveler Info Form request and specify that you would like an English speaking Tour Guide on it.

Use the KKDay website instead of the app

The Traveler Info Form button is visible on your KKDay VIP Tour purchase order form during the booking process when using the KKDay website (and not the app).

I can’t find the KK Day form in the VIP Tours application

Even though the KK Day application asks if you have filled in the pre information form when applying, don’t worry if you can’t see it – you will be given the opportunity to fill it out with your desired VIP Tour Guide language after you have paid and lodged your information. KKDay booking service will contact you with the form link, plus support chat can also provide you with the form link.

What should I expect to happen after I have paid for my KKDay VIP Tour?

After you pay you will receive a confirmation of payment only. If you haven’t filled out a pre-information form, KKDay booking staff with contact you to arrange for the form to be filled in. You don’t have your VIP Tour yet!

After KKDay have received your payment and language preference, they will then personally contact USJ with your English language guide request. They will attempt to arrange for an English language guide for your VIP Tour.

They will then contact you to officially to either confirm, discuss (or cancel) your VIP Tour. When your VIP Tour is confirmed, you will receive an email of VIP Tour confirmation. You will also receive your VIP Tour voucher/s.

How long does it take to confirm a USJ VIP Tour after I have paid?

The official confirmation waiting period is 3 working days. It can be almost immediate, but usually it is a (working) day or two.

What happens if an English Tour Guide isn’t available?

Should an English tour guide not be available, you can still choose to go along on a Japanese speaking VIP Tour. USJ Japanese speaking guides can usually speak limited English. So even if you don’t speak Japanese, you can get by with their limited English and their translation tool to communicate with you. You will miss understanding a lot of chatter during the tour, however.

What happens if my USJ VIP Tour is cancelled?

If for any reason your VIP Tour application is cancelled by the seller, your money will be refunded, usually very promptly.

What is the difference between Private and Group VIP Tours?

There are two main types of Universal Studios Japan VIP tours – group and private

Group USJ VIP Tours – currently these are only all of the 3hr VIP Tours- where groups of 10 mixed people or families (unknown to each other) book and do the tour together. These tours are priced per person.

Private USJ VIP tours – these are the 5 hour and 8 hour VIP Tours. These are only private tours. These tours are priced from a minimum collective price of four VIP Tour participants (you must pay the price of four, even if you are only one, two or three people). You will receive one voucher for four people.

Are less than four people allowed on a private VIP Tour?

Yes, you can be any number under four people but must still pay the minimum price of four people.

Can I add extra people on to our private tour?

Yes, you can pay by person to add extra people to your tour for the same per person price.
If you buy for more than four people you will get extra vouchers for each individual person. So, 1 voucher covers the first 4 people and then you get 1 for 1 extra person, 2 for 2 extra people and so on. You can book up to a total of 10 people on USJ VIP Tours.

The most expensive USJ Private VIP Tour can be found on KKDay here.

How much does a USJ VIP Tour cost?

Universal Studios Japan VIP Tours pricing varies upon the type of VIP and also the date booked.VIP Passes are priced higher than Express Passes but are regarded as much better value. For both Express Passes and VIP Tours you will also need to purchase Studio Pass entrance tickets to USJ.

As a rough guide, these are the cheapest VIP Tour prices for February 2026 in AUD:

3hr VIP Tours $352.69 per person (Trip) $389.91 (KKDay – use my promocode for further discount LETSGOMUM at checkout with link from this page) $389.75 (Klook)
5hr VIP Tours $2,423 for 4 people (KKDay – use my promocode for further discount LETSGOMUM at checkout with link from this page) Extra person: $606 per person. (tour includes 1 meal)
8hr VIP Tours $3,400 for 4 people (KKDay – use my promocode for further discount LETSGOMUM at checkout with link from this page) Extra person: $850 per person (tour includes 2 meals)

The 3 hour USJ Super Nintendo VIP Tour

What does a 3 hour USJ VIP Tour include?

The 3 hour USJ VIP Tour is a public tour, and so run differently to the 5 and 8 hour VIP Tours.

You can enter Universal Studios Japan from opening time or later.
You can use the VIP Entrance to skip the entrance queue. You will receive four ride Express Passes for use before or after the tour. These Express Passes are good for one ride use. They give you access to the Priority Lane of each USJ ride which allows you to skip most of the standard queue.
You will get access to the USJ VIP Lounge 20 minutes prior to your VIP Tour where you can enjoy complimentary drinks. There you will meet your Tour Guide.
You will receive a free ride poncho.
You will receive a 10% off discount voucher to dine at park restaurants – including Kinopio’s Café in Super Nintendo World.
During your tour you will do four rides once each with your tour guide. The tour guide will take you to the head of each ride queue, bypassing Express Pass holders. You will also get some free time from the tour to look around and shop.
With some higher-priced Kinopio Priority Access 3hr VIPs you will be taken to the ordering counter of Kinopio’s Cafe in Super Nintendo World at the end of your tour.

3 hour USJ VIP Tour FAQs

Do you get unlimited rides on a 3hr VIP Tour?

No, you only get unlimited rides on a 5 or 8 hour Universal Studios Japan VIP Tour.

How many rides do you get on a 3hr Tour?

There are 4 rides on the tour plus another 4 rides accessible via the Priority Lane before or after the tour. So 8 expedited rides are included.

Why does Klook 3 hour VIP only offer 3 Express Passes?

Klook may state they offer 3 Express ride passes instead of 4 Express ride passes when you book, however most group members who booked through Klook reported that you do receive 4 Express Passes on the day. Klook will tell you 3, so there doesn’t seem to be a firm answer on this yet.

What rides are on a USJ 3hr VIP Tour?

A Super Nintendo World 3 hour VIP Tour currently includes one ride on each of the following rides:

• Jaws
• Donkey Kong Mine Cart Madness
• Mario Kart: Koopa’s Challenge
• Yoshi’s Adventure

What rides can I use my extra Express Passes on?

You can use your 4 additional Express Ride passes on almost any of the rides located outside of Super Nintendo World (because you will do all three Super Nintendo rides during the 3hr Tour Guide led tour). The rides you can choose from include, but are not necessarily limited to:

• Illumination’s Villain-Con Minion Blast (possibly)
• Detective Conan 4-D Live Show: Jewel Under the Starry Sky (possibly)
• Space Fantasy – The Ride
• Harry Potter and the Forbidden Journey
• Flight of the Hippogriff
• Hollywood Dream – The Ride
• Despicable Me Minion Mayhem
• The Flying Dinosaur
• JAWS
• Jurassic Park – The Ride

The above list is correct as of February 2026 – it can slightly change seasonally

Can I use my 3hr VIP Tour Ride Express Passes before the tour starts?

Yes you can! You can pick up your 4 Express Passes as soon as you arrive and use them to access rides via the Priority Lane before or after your VIP Tour.

Do I get VIP access to Kinopio’s Cafe on my 3hr VIP Tour?

If you buy the higher-priced Kinopio Priority Access 3hr VIP Tour your VIP Tour will conclude inside Super Nintendo World and your tour guide will escort you to the service counter of the famous mushroom shaped Kinopio’s Cafe at the end of your VIP Tour.

Do I get unlimited entry into Super Nintendo World with a 3hr VIP?

No, you don’t get unlimited entry into Super Nintendo World. Once you leave Super Nintendo World you’ll need another SNW timed entry to get back in. You only get unlimited entry to Super Nintendo World with a 5 or 8hr VIP Tour.

You can see a Super Nintendo World 3 hour VIP Tour on KKDay here.

The 5 & 8 hour USJ VIP Private Tours

What does a USJ VIP Private Tour include?

You can enter Universal Studios Japan from opening time or later using the VIP Entrance after security to skip the entrance queue.
You will have access to the USJ VIP Lounge all day which includes complimentary drinks.
You will have your lunch and/or dinner in the exclusive USJ VIP Restaurant.
You will receive a VIP wristband to wear which gives you unlimited access to USJ rides and many shows all day.
You will receive a free ride poncho.
Note: There may be some special paid event shows which may not be included in your VIP tour and so should be pre-discussed at the booking stage.

How do we get to do what we want on the VIP Tour?

The VIP lounge is where you will meet your Tour Guide at your booked tour time. Together you will sit down to plan your perfect VIP tour itinerary! You will discuss what you would like to do during your tour so that your tour will be fully customised and personally tailored to suit your group’s wishes.
If you haven’t already picked them up, you will each be given a VIP ride wrist band and poncho.
If not already arranged during booking, you can also discuss when you would like your lunch or dinner Your meals times will usually be before/after your allotted time for your tour itinerary. Your tour guide won’t be with you for meal times.
This sit down planning session with your Tour Guide will be included in your VIP Tour time.

What can I choose to do during my Private VIP Tour?

You can choose to do almost any attraction and experiences within the theme park. Your private VIP tour will be designed around the rides/experiences/character meets your group would like to do!
Some examples might include activities like VIP seats at shows like Waterworld, private character meet and greets or perhaps a Harry Potter Olivander’s wand show where one of your tour members will have a wand carefully selected for them!

Will my VIP lunch or dinner be included in my tour time?

No, your meal time will usually be outside of your VIP Tour time. 5 hour private VIP tours include lunch or dinner. 8 hour private VIP tours include both lunch and dinner.

What happens on the 5hr and 8hr VIP Tours?

During your private VIP Tour your tour guide will take you right to the front of each ride queue you would like to ride so that you can board almost immediately. If you wish to, you can even repeat favourite rides multiple times!

Perhaps you want to spend time some time shopping – your Tour Guide can look after your shopping for you while you look around the store and then help you to skip the store’s checkout queue when you’re ready to buy your merchandise.

Your Tour Guide will follow your pre-planned itinerary throughout your VIP Tour to help you to do what you love and make your day the best USJ day ever!

5 & 8 hour USJ VIP Tour FAQs

Do you get unlimited rides on a 5hr or 8hr VIP Tour?

Yes, you do get unlimited rides on a 5 hour and 8 hour Universal Studios Japan VIP Tour.

Can I use my Unlimited Ride wrist band before the tour starts?

Yes you can! You can pick up your unlimited ride wristband as soon as you arrive at USJ. You can use it before or after your VIP Tour to access the Priority Lane of each USJ ride, allowing you to skip most of the standard queue. It can take approximately 5-10 minutes to board a ride using the Priority Queue. The Donkey Kong Minekart can sometimes take longer. You can use the ride Priority Lanes as many times as you like with your VIP wristband.

Is my meal included in the VIP Tour price?

Yes, any stated VIP Tour meal at the VIP restaurant is included in the price of your VIP Tour.

Do I get unlimited access to Super Nintendo World with a 5hr or 8hr VIP Tour?

Yes, your 5 or 8hr VIP bracelet will give you unlimited entry into Super Nintendo World.

Do I get VIP access to Kinopio’s Cafe on my 5hr or 8hr VIP Tour?

Yes, you can ask your tour guide for a Kinopio’s visit to be factored into your VIP tour when you sit down to plan your tour together. Your tour guide can escort you right to the service counter of Kinopio’s Cafe.

One group member’s 8 hour experience

Here is detailed group member recap of their 8 hour VIP Tour

You can see the most expensive USJ VIP Tour on KKDay here.

Japan mobile phone internet data eSims

Buy an eSim so that you have data from the moment you land in Japan. Airalo eSIM is proven to work reliably in Universal Studios Japan and allows you to access the internet in Japan.

Buy an Airalo eSim

Universal Studios Japan VIP Pass General FAQs

Do I need to buy a Studio Pass if I have a VIP Pass?

Yes, you still need to buy a Studio Pass entrance ticket even if you have bought a VIP Pass.

Should I use the VIP sellers app or website?

Whilst apps are useful during your visit, any VIP Tour or ticket purchase should be done on the sellers website (on either mobile phone or computer). The website version includes more details of what you are buying and is proven to be much faster to secure your passes!.

What order should I buy my USJ tickets in?

As you may have difficulty buying the exact USJ VIP Pass date you want, it is wise to wait to buy your park entrance Studio Passes. Once you have confirmed your VIP Tour, then it’s time to buy your Studio Pass tickets from the same seller.

Are USJ VIP Tours refundable?

No, USJ VIP Tours are not refundable.

Where should I buy my Studio Passes?

The easiest way is by using the same website you bought your VIP Passes on. You already have an account and know it will accept your number of tickets – and your credit card!

Can I arrive at USJ before my VIP Tour?

Yes, you can access USJ earlier than your VIP Tour providing it is during normal opening hours. You will be given and able to use the bonus passes/wrist band according to your VIP Tour Package.

Are children allowed on a VIP tour?

Yes, children are welcome on USJ VIP Tours. Children cost the same price as adults. Children under the age of four are free. As per usual, children can only ride according to individual ride height or age ride restrictions. Children aged 12 and under must be accompanied by a paying adult on a USJ VIP Tour. Although you don’t pay for an under-4yrs child, it’s a good idea to let them know you will have an extra family member along with you.

Can parent ride swap be used on VIP Tours?

To use the parent ride child swap facility during a 3 hour VIP Tour, the ride vouchers for the second parent’s ride may be arranged to be given for use after the tour (so as not to hold up the 3 hour VIP group tour). A private VIP Tour will be necessary to use parent swap for both parent’s rides during the tour.

Do you get unlimited rides on a VIP Tour?

You do get an unlimited ride pass for use all day after or before your 5 or 8 hour USJ VIP Tour, however you don’t get an unlimited ride pass with 3 hour VIP Tours – you get one ride each on four rides during the tour and are given four individual one-use Express Passes for outside the tour on the same day.

Does a VIP Pass give you early entry to Universal Studios Japan?

No, a USJ VIP Pass does not give you early entry to Universal Studios Japan. You do get to enter the theme park through a special VIP entry instead of having to wait in the general queue after the first security queue.

What do I do if I’m running late for my VIP Tour?

If you are running late for your USJ VIP Tour, group members have had success with asking staff to take them to the front of the security queue to make their VIP Tour on time.

Can I go on a Japanese speaking USJ VIP Tour?

Yes, if you only speak English you can still join a Japanese speaking VIP Tour. Be aware that even if some tour guides speak basic English there is constant dialogue in Japanese, so you will miss a lot. Please note that you are not allowed to book a VIP Tour on the Japanese USJ website unless you are a Japanese resident.

Are there Chinese speaking USJ VIP Tours?

Yes you can often find Chinese Tour Guide VIP Tours for sale on Klook here.

Should I tip my VIP Tour Guide?

No, Universal Studios Japan Staff are not allowed to receive tips or gifts, however there is a way to thank them – with “Fan Mail”.

Staff Fan Mail

You can thank a USJ employee by writing a thank you note to them praising their service. This can be on a postcard or note which you then take to the Customer Service office inside the theme park, or the one located between Security and the main entrance. They will give you a short form to fill out so you can put the staff members name and date of your VIP Tour (or wherever the general USJ staff member helped you). They will attach the two documents together for you to “post” in a box. Fan Mail also helps the Staff member be recognised as a good employee by USJ!

Universal Studios Japan Planning Facebook Group

Love all things Universal Studios Japan, or just have more questions? Join our 70k+ member Universal Studios Japan Holiday Planning Facebook Group here!

What’s the cheapest airline to get from Australia to Japan?

We partnered with Jetstar Australia to fly from Australia to Japan. Jetstar Australia offer cheap fares to Japan every day – check their website for their low Tokyo and Osaka fares and frequent sales!

Check Jetstar’s cheap Japan flights here

Have a question? Drop a comment below! I’d also love to hear about your own USJ planning experiences!

This page may contain affiliate links. If you book a stay, product or an attraction through one of them, I may receive a commission which will not affect the price you pay. Thank you for your support! Any prices are correct as of February 2026 – always check with the source websites for the most recent prices.

The post Universal Studios Japan VIP Pass & Tour Beginners Guide appeared first on Let's go Mum.

Universal Studios Japan is such a fun theme park to visit, but the ticketing system can be…well….confusing to say the least! Here’s my quick guide to help you buy the best tickets for your Universal Studios Japan (USJ) visit.

When can I buy my USJ tickets?

Theoretically, all USJ passes should become available for sale at the same time. The reality can be different. USJ ticket releases can vary from day to day and month to month. All we can do is read the official announcements, be ready to buy when they say – but don’t assume anything!
At the time of writing this article, tickets release one day at a time, two months prior to the date (one day before) at midnight Japan time.

The USJ Disability Access Pass (DAS Pass)

If you are looking for information on the USJ Disability Access Pass (DAS Pass), you can read this USJ DAS Pass beginner’s guide here.

Get your free Wise travel money card!

Take advantage of our free Wise travel money card offer to save the AUD$10 card fee here.

Get your free Wise Card

There are three main kinds of Universal Studios Japan tickets and passes.

1 – Studio Passes

2 – Express Passes

3 – VIP Passes

1 – USJ Studio Passes

What are USJ Studio Passes?

Studio Passes are Universal Studios Japan entry tickets. These are compulsory tickets to enter USJ. You need to buy one of these even if you already have bought an Express Pass or a VIP Pass.

Studio Passes plus additional extras

There are some “extra” versions of Studio Passes. These can include a combination Studio Pass with an Express Pass and a combination Studio Pass with a Super Nintendo World Timed Entry. This is also known as a guaranteed Entry to Super Nintendo World.

Studio Passes plus Super Nintendo World guaranteed entry

Also known as the Studio Kansai Pass, the Studio Pass + SUPER NINTENDO WORLD + Have Fun In Kansai Pass is a popular USJ ticket as it guarantees entry into Super Nintendo World on your day of visit. You can read more about this Studio Pass with guaranteed entry to Super Nintendo World here.

Should I buy my Studio Pass first?

Not if you intend to buy an Express Pass, as you may move your dates to get an Express Pass. Studio Passes are usually much easier to buy later.

Can I buy my Studio Pass from a different seller?

Yes, you don’t have to buy your USJ Studio Passes and Express or VIP passes from the same seller. All passes are valid and work with each other.

Where should I buy USJ Studio Passes?

Recommended: Buy your USJ tickets through official sellers designed for international purchasers like Klook, KKDay and Trip. so you are issued with the correct date. There is a known error where some international orders receive a different date to the one they ordered.

No matter which official seller you buy them from, all USJ Studio Passes are the same. But where you buy them from can make all the difference.

Here are some recent examples (click to read in the Facebook Group)

There has been recurring incidences of people outside of Japan buying Studio Passes on the official USJ reseller website and then finding that they have been issued with wrong dated tickets. Because USJ tickets are all letter-rated, the result is that you are sometimes issued with an incompatible ticketing letter which doesn’t match the date you wanted. This doesn’t occur when purchasing Studio Passes from Klook, KKDay and Trip.

Don’t panic if this has happened to you – this can be fixed by emailing for a refund and re-purchase, or even possibly by going to Guest Services located outside of the USJ theme park gates on your day of visit.

There are numerous posts of this issue happening to members in our USJ Planning Facebook Group.

It’s best to avoid the possibility of this issue happening to you by buying your Studio Pass from the websites designed for international purchasers – Klook, KKDay and Trip.

When can I scan my Studio Passes into the USJ app?

Usually you need to wait a day after purchase before the system recognises them – it averages around 12-24hrs wait.

How do I scan a USJ Studio Pass into the App?

Watch my YouTube video to follow my step by step guide showing you how to scan your Universal Studios Japan theme park Studio Pass tickets into the official Universal Studios Japan App for the purposes of booking Super Nintendo World Timed Entry Passes. Read all about how to book Super Nintendo World Timed Entry in our guide here.

2 – USJ Express Passes

What are USJ Express Passes?

Universal Studios Japan Express Passes are sets of multiple ride queue fast passes which allow you to skip ride queues by accessing a priority lane at the entrance to each ride. There your QR Code will be scanned and you will walk past the long lines and arrive close to the front of the queue. You will usually still need to wait some minimal time (sometimes 10-20 minutes), but it’s often just a few minutes versus a couple of hours wait time. To go straight to the front of the queue with no waiting, skip to read about VIP Passes here.

Japan mobile phone internet data eSims

Buy an eSim so that you have data from the moment you land in Japan. Airalo eSIM is proven to work reliably in Universal Studios Japan and allows you to access the internet in Japan.

Buy an Airalo eSim

Express Passes usually come in the form of 4s and 7s and also special 5s and 8s. Express 4s include four different ride Express Passes, Express 7s include seven different ride Express Passes, and so on. There are often several different variations of each type of Express Pass to choose from.

Express Passes give you a set time range to use the pass at a particular ride. Some Express Pass sellers assign your Express Pass times automatically upon confirmation, some allow you to choose sets of times available. Usually one or two of the lesser Express Pass rides like Jaws can be used (once) at any time during the day.

Should I buy Express Passes first?

Yes, you should buy your Express Passes prior to buying your Studio Passes, which are usually much easier to get.

Can I buy as many USJ Express Passes as I want?

You are limited to purchasing 4 tickets in one sale from the USJ reseller website.
You are not limited to 4 Express Tickets when purchasing off the other reseller websites. You can purchase up to 10 Express Passes in one sale.

Can I buy Express Passes separately?

Yes, you can buy as many Express Passes as you like separately, but if you want to ride together as a group or family you must buy the same Express Passes together in one purchase or you will be assigned different times and so be visiting rides separately. It can be almost impossible to sync up the times of separately purchased Express Passes. Don’t attempt it to avoid disappointment!

Are Express Passes Unlimited?

No, USJ Express Passes aren’t unlimited. They can only be used once per ride. Unlimited passes are available with certain VIP Passes.

What happens if I miss my time slot?

Some ride Express Passes have a time period to use them. If you arrive early you will need to wait before being allowed to enter the priority queue. If you arrive late you risk not being admitted. Our USJ Facebook group members write:

Important buying tips for USJ Express Passes:

Express 7s and 8s usually sell out fast upon release – Some Express 4s can be available for longer periods.
Express 7s and 8s which offer Super Nintendo World rides are the most popular, and can sell out in minutes.

Where should I buy USJ Express Passes?

Recommended:  If you are seeking USJ Express Passes buy them anywhere you can get them! Options include the USJ reseller website, Klook, Trip.com and KKDay. and it makes little difference where you buy them as it’s all the same ticket. You may, however encounter some purchasing issues.

USJ official website purchasing issues:

The USJ website only allows the purchase of 4 Express Passes in one sale.
USJ sometimes crashes if demand for tickets is large.
There is a persistent problem with the USJ website accepting overseas credit cards due to their exclusive Japanese 3D security screening. Some international credit cards are accepted but many are not. Amex or Wise pre-loaded travel money cards work best for the USJ websites. Get your free Wise card here and save the $10 card fee.

Klook and KKDay purchasing issues:

Historical. None in the last year, however over 12 months ago cancellations were sometimes issued when their system was under high demand and tickets were over-sold. Money was usually refunded promptly despite the 14 day notice. If you have received your Klook confirmation email with the QR Code your purchase is complete and will not be cancelled.

3 – USJ VIP Passes

What is a USJ VIP Pass?

Universal Studios Japan VIP Passes are widely regarded as the best USJ theme park experience pass, but of course they are also more expensive. Surprisingly, the shorter VIP Tour Passes aren’t all that more expensive than an Express Pass. Therefore if you have the budget, USJ VIP Passes can represent better value for money, given the benefits.

USJ VIP Passes include a private tour guide with extra benefits during the tour, plus extra Express Pass ride passes for before and/or afterwards.

What kind of VIP Tours are available?

You can buy a group or private VIP Tour Pass where the pricing encompasses a minimum number of people for a private tour. The most expensive USJ VIP Tour can be found on KKDay here.

VIP Passes are available for 3 hour tours (includes 4 rides plus come with an extra 3 or 4 individual ride Express Passes) or 5 hour tours and 8 hour tours (both include unlimited ride passes). KKDay sometimes offer a VIP Pass which includes transport to and from the park.

What do USJ VIP Passes include?

All USJ VIP Passes include a special entrance to USJ to avoid waiting in the general queue and access to the VIP lounge 30 mins prior to their tour start time. They all include a tour guide – A Chinese, Japanese or English speaking tour guide is pre-assigned to each tour.

During your VIP Tour, a tour guide will take you on a USJ guided tour including right to the front of the ride queues via behind the scenes entrances. Particular length tours include lunch and/or dinner, some in the private VIP restaurant. Others include restaurant discount vouchers.

Where can I buy USJ VIP Passes?

Recommended: Buy all your English Speaking VIP Tour Passes from KKDay (learn how to turn any VIP into English in our guide here) or primarily the 3hr tour on Klook promptly as these are in the most demand and so the fastest selling. More English Speaking VIP Tours are also available on Trip – check for the tour guide language stated. (Japanese VIP Tours are available on USJ Japan website for residents within Japan)

You can learn more about USJ VIP Tours and see an itinerary in our beginner’s guide here.

Universal Studios Japan Planning Facebook Group

Love all things Universal Studios Japan, or just have more questions? Join our 70k+ member Universal Studios Japan Holiday Planning Facebook Group here!

What’s the cheapest airline to get from Australia to Japan?

We partnered with Jetstar Australia to fly from Australia to Japan. Jetstar Australia offer cheap fares to Japan every day – check their website for their low Tokyo and Osaka fares and frequent sales!

Check Jetstar’s cheap Japan flights here

Have a question? Drop a comment below! I’d also love to hear about your own USJ planning experiences!

This page may contain affiliate links. If you book a stay, product or an attraction through one of them, I may receive a commission which will not affect the price you pay. Thank you for your support! Any prices are correct as of September 2025 – always check with the source website for the most recent prices.

The post Universal Studios Japan Tickets Beginners Guide appeared first on Let's go Mum.