The ultimate guide to getting your Disneyland California DAS pass on the spot on the day of your visit!
What is a DAS Pass?
A theme park Disability Access Services Pass (frequently referred to as a DAS Pass) is an extra ride pass system available to qualifying disabled visitors to help make rides more easily accessible. In order to get a DAS Pass there is a verification system used which helps to ensure that only those in need can obtain it.
Does Disneyland California have a DAS Pass?
Yes, the Disneyland Resort does have a DAS ride pass. The Disneyland DAS Pass uses a ride queue time-return system largely intended for Autistic, socially or behaviorally challenged disabled people.
Their time-return ride queue system allows the DAS pass holder and their companions the ability to spend their ride queue time elsewhere than the physical ride standby queue. This eliminates standing in a restrictive line with other people which may be a stressful or challenging experience for the disabled person.
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Can tourists get the Disneyland DAS Pass?
Yes, the California Disney DAS Pass is available to all eligible disabled visitors who meet their DAS pass criteria, regardless of whether they are an overseas visitor or U.S. citizen.
How do I get a Disneyland DAS Pass?
Unlike other Disney park disability pass systems around the world, the California Disneyland Resort process is unique. Its assessment is based upon a face-to-face “Conversation” interview process with cast members (Disneyland employees) and not via the traditional proof-based production of disability assessment evidence from medical professionals (such as a disability certificate, government identification card or other official document).
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Can I apply for a DAS Pass “Conversation” online?
Yes, the DAS Pass application process “Conversation” can take place from 60 days in advance of your visit online at the Disneyland website via a live video chat, or in person at Disneyland on the day of your visit. In both cases, the disabled person must be present at the Conversation.
Who needs to be present at the Conversation?
Should the DAS Pass application be successful, in addition to the disabled person any other accompanying family members or companions will need to be present for the app-based registration portion of the interview.
How do I get a DAS Pass at Disneyland?
The Disneyland Disability Pass Conversation takes place at the Accessibility Services kiosk building located in between the entrances to the two California Disney parks.
After you have arrived at Disneyland with your valid park tickets and park registration, pass through the security area. You can then proceed directly to the Accessibility Services queue which you will find just past the Disneyland security screening gates on the left-hand side.
What happens when you arrive at the Accessibility Services Kiosk?
When you arrive at the Accessibility Services Kiosk you will initially be approached by a Cast Member. You will be addressed as “Friend” and asked why you are in the queue. You will then be asked to scan a QR code to read and agree to the Disneyland Accessibility Services Terms and Conditions.
Once this is completed you will then need to wait your turn to be served. Your queueing time may be in excess of an hour, dependent upon what time you arrive and how many groups are in front of you. When it is your turn, you will be approached again and directed from the queue to a free window at the Accessibility Services Kiosk.
What is the best time to arrive at the Disneyland DAS Pass queue?
The Accessibility Services Kiosk opens one hour prior to park opening time. To be attended to more quickly it’s best to arrive closer to the official park opening time. Arriving even an hour or so after opening time can be the difference between being processed quickly or having to wait for over an hour to be seen. This is because the Accessibility Services queue is processed very slowly and so backs up significantly from park opening time onwards, when the crowds start to arrive.
Accessibility Services closes three hours prior to park closing time, so be sure not to leave your application too late, either!
What happens during the Disney DAS Pass interview?
During your DAS Pass interview the cast member at the kiosk window will explain that they will have a “Conversation” with you about what disability services you may require. You will then be taken through a series of questions which you will need to answer to help state your case for why a DAS Pass is necessary.
The Disneyland Resort disability access service is very different process to the standard DAS pass requirements of other theme parks. The interview process can feel quite confronting. Even though you may have an official permanent disability assessment it’s professional value can feel worthless, as you will not be allowed to use it to help obtain a DAS Pass. You may also feel some anxiety due to the uncertainty of the outcome, as you receive no indication of a positive or negative result until the very end of the Conversation.
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What will I be asked during the DAS Pass Conversation?
The interviewing cast member will ask certain questions such as how the disabled person normally queues for things. They will specifically ask what will happen if the disabled person is in a long queue and how they may react or how it may affect them. The interviewing cast member will also ask about the disabled person’s everyday life such as if they attend school or work, and if any special concessions are made in everyday life, such as when boarding airplanes.
The disabled person will also be directly included in the Conversation and will be asked questions regarding their ability to queue in line with others.
During the process a second cast member will be called to attend and will ask further questions before the final outcome. The whole conversation process may take around ten to fifteen minutes.
What should I say during the DAS Pass conversation?
During the Conversation you’ll need to advocate for yourself or the person you are representing. Honestly and clearly explain why a DAS Pass is essential to ensure comfortable navigation of Disneyland.
It’s important to mention if there are any neurodiverse assessments, and even though formal disability assessments or other medical documents aren’t accepted, don’t be afraid to verbally communicate their existence. Answer the cast member’s questions about how waiting in a ride queue adversely affects you or the disabled person you are accompanying. Also, how it may affect those around you in the ride queue. Explain how important the DAS Pass is for the successful management of your theme park day, and that enjoying the park rides won’t be possible without disability pass assistance.
What happens if a DAS Pass is approved?
If a DAS Pass is granted, the interviewing cast member will tell you that based upon the conversation they believe that you will benefit from a Disneyland Disability Pass.
The DAS Pass holder will be registered on the Disneyland App, and their photograph will be taken. You will receive a free disability pamphlet and map with information about disability facilities such as a quiet area.
The DAS Pass function will be installed onto your Disneyland App so that you can book time-return for rides remotely without having to go to the ride in person first.
You will then be sent off to enjoy your day!
Disneyland DAS Pass FAQs
How do I use the Disneyland DAS Pass?
- Use the Disneyland App to request a ride attendance time. The DAS function will be clearly visible on the home page. The DAS return time will be an amount of time roughly equal to the current ride standby queue wait time. Once requested, you will then see the time you will be able to go to the ride on the Disneyland App.
- When it’s time, go straight to the ride’s Lightning Lane priority lane and scan your DAS booking in the Lightning Lane scanner for each person, starting with the DAS Pass holder first.
- Follow the Lightning Lane priority lane to the ride. There may still be some waiting time, however it will be small in comparison to the main queue. Have a fun day at Disneyland!
Do I still need to buy an entry ticket if I have a DAS Pass?
Yes, everyone must have a valid admission ticket to both request a DAS Pass and to enter the Disney Parks.
Does Disneyland have a discounted Disability admission ticket?
No, Disneyland does not offer cheaper tickets for disabled guests.
Do I have to apply for a DAS Pass each day?
No, you only need to apply and have a DAS Conversation once per visit if you have consecutive Disneyand Resort daily tickets. Your approved DAS Pass will last for the duration of your visit.
If I skip a day do I have to apply again?
If you have successfully been granted a DAS Pass on a previous isolated Disneyland visit (in the last days or months) then you will still need to queue at the Accessibility Services Kiosk again, however at the Cast Member’s discretion you may quickly be re-approved for another DAS Pass without another long Conversation process.
How long does a DAS Pass last?
The Disneyland DAS Pass lasts for up to one year or the length of your Disneyland visit tickets – whichever is shorter.
I have a Disneyland annual pass – will my DAS Pass be valid all year?
Your DAS Pass will be valid continuously up to one year from the date you obtain it. Therefore, it will work alongside your annual pass for the whole year providing both passes were obtained at the same time.
How much does a DAS Pass cost?
Disney DAS Passes are a free additional pass to be used inside the parks after gaining access to the parks with your valid Disneyland admission ticket.
Can I skip the queue with the DAS Pass?
The DAS Pass doesn’t allow skipping ride queues entirely, rather it uses a ride time-return system.
This system still requires you to wait out the normal queue time, however it allows you to do so elsewhere than the physical ride queue. This allows the disabled person to be more comfortable and less stressed if waiting in a regular line isn’t possible. They can go and have something to eat, ride, shop or just wait away from the crowds.
Can I be late for my DAS ride return time?
Yes there’s no rush – you can be as late as you like to your DAS return time, but you won’t be able to book another DAS reservation until ten minutes after you use the current one.
Can I book more than one DAS Pass ride reservation at a time?
No, you can only hold one DAS Pass booking at any one time.
How soon can I book my next DAS Pass time?
You can book your next DAS Pass ten minutes after you use your previous DAS Pass booking. So basically, right after you get off the ride you should be able to book your next DAS Pass ride reservation.
Can we do other rides whilst waiting for our disability ride return time?
Yes, you can go on other rides, eat, shop, watch a show or just relax somewhere quiet – whatever suits you during your waiting period.
Can I use Lightning Lane Passes if I’m using the DAS system?
Yes, you can use both systems at the same time and stack your Lightning Lane and DAS Pass ride times as they work independently from each other.
Does Autism qualify for a Disney DAS Pass?
Yes, it can do. It depends if the Autism causes the disabled person to be unable to wait in ride queues.
Will I need documentary proof of my disability?
No, you do not need to produce documents or certificates at Disneyland to prove the disability. In fact, even if you have official disability papers with you the cast members do not want to see them and they won’t be taken into account.
I have two disabled children – should I get two DAS Passes?
If you have more than one disabled person you would like a DAS Pass for, Cast members will ask if you would like to have one or two “Conversations”.
If you have a total of 4 people or less in your party and intend to stay together during your visit it may be beneficial just to have one Conversation to save time (if you are successful in obtaining a DAS Pass) as a total of 4 people can ride together under the DAS Pass anyhow, provided the disabled person is present.
How many people can accompany a disabled person on rides?
Up to three people can join the DAS Pass holder. So, a total of four people including the DAS Pass holder can wait out the ride queue time elsewhere together and then go to the ride and ride together.
Must all included members of the DAS party be on every ride together?
No, but the DAS Pass holder must be present for every ride when the DAS Pass system is used.
Can I use a DAS Pass on rides alone?
Yes, the disabled person does not require a companion when using a Disneyland DAS Pass.
What are the Disney DAS Pass changes & controversy?
There has been some debate and even protest since major changes to the Disney Resort disability policy in 2024/2025. This is due to the DAS Pass approval process switching its focus to developmental disabilities such as autism. Numerous other disabilities once classed as DAS Pass acceptable are now no longer regarded as eligible.
The DAS Pass recipient eligibility screening service changed to a personal interview vetting process officially labelled a “Conversation”. The DAS Pass system was moved online to work within the Disney App, and the length of the DAS Pass validity period was extended to one year or the complete continuous time of ticket/s purchased – whichever is shorter.
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Is there a California Disney disability resource?
You’ll find the official Disneyland DAS Pass Policy website page here.
Do you have a question or something to share about the DAS Pass at Disneyland? I’d love to read it in the comments below!
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